Terms of Service

Your Membership Agreement with Sugar Mummy Australia

A professional signing a legal document, symbolizing the terms of service agreement.

Quick Summary

For your convenience, here is a brief overview of our key terms. This summary does not replace the full terms of service agreement below.

Eligibility

You must be 18 years or older to use our service. All information provided must be truthful and accurate.

Code of Conduct

We enforce a strict code of conduct. Harassment, scams, illegal activities, and disrespectful behavior are not tolerated.

Subscription

Memberships auto-renew. You can cancel at any time through your account settings to stop future billing.

Refund Policy

New members may be eligible for our 7-day money-back guarantee under specific conditions. Please review the full policy.

Full Membership Agreement

Last updated: October 2023. Please read these Terms and Conditions carefully before using our service.

1. User Eligibility

You must be at least 18 years of age and have the legal capacity to enter into this agreement. By creating an account, you represent and warrant that you meet these requirements. The service is not available in jurisdictions where it is prohibited by law.

2. Account Creation & Security

You agree to provide honest, accurate, and complete information during registration and to keep this information updated. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

3. Subscription, Billing & Cancellation

Membership Tiers

We offer various membership tiers with different features and pricing. Details are provided on our subscription page.

Billing Cycle

Your subscription will automatically renew at the end of each billing cycle unless cancelled. You authorize us to charge your chosen payment method for the renewal term.

Cancellation

You may cancel your subscription at any time via your account settings. Cancellation will be effective at the end of your current billing period, and you will not be charged for subsequent periods.

4. Refund Policy

We offer a 7-day money-back guarantee for new premium members under the following conditions: you have not violated our code of conduct, your request is made within 7 calendar days of your initial purchase, and you have not extensively used the platform's premium features. All refund requests are subject to review. To request a refund, please contact our support team with your transaction details.

5. Code of Conduct

All members are expected to interact with respect and integrity. The following behaviors are strictly prohibited:

  • Harassment, bullying, or threats of any kind.
  • Posting of obscene, pornographic, or violent content.
  • Engaging in or promoting illegal activities.
  • Scamming, catfishing, or misrepresenting your identity.
  • Soliciting money or financial information from other members.

Violation of this code of conduct will result in immediate account termination without a refund.

6. Profile & Content Guidelines

You are solely responsible for the content you post on your profile. All photos must be authentic and recent. Descriptions must be honest. You may not post third-party copyrighted material or personal contact information in your public profile.

7. Prohibited Activities

In addition to the code of conduct, you may not use the service for any commercial purpose, send spam, use automated scripts to collect information, or attempt to disrupt the service. Any activity deemed harmful to the community or the platform is prohibited.

8. Privacy and Data

Your privacy is important to us. Our use of your personal data is governed by our Privacy Policy, which is incorporated into this user agreement by reference. Please review it to understand our practices.

9. Limitation of Liability

The service is provided "as is". We do not conduct criminal background checks on our members. We are not liable for any direct, indirect, or consequential damages arising from your use of the service or your interactions with other members.

10. Governing Law

This membership agreement shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes will be resolved in the courts of Australia.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. We will notify you of any changes by posting the new terms on this site. Your continued use of the service after such changes constitutes your acceptance of the new terms.

By creating an account, you acknowledge that you have read, understood, and agree to be bound by this entire membership agreement.

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